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The FCA’s Consumer Duty requirements have presented significant challenges to solo regulated firms. With the implementation deadline 31 July 2023 just around the corner, Richard Willshire has provided his view on the key considerations for internal audit when providing assurance over this evolving area.

Richard’s practical and pragmatic approach to auditing the Consumer Duty was well received when presented to the Insurance Internal Audit Group (IIAG) on Friday 9 June.

We hope you find the slides informative and useful when devising your audit programme.

Please reach out to Richard or your usual PKF contact if you require any further assistance.

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